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The Law & Verbal Agreements

Author: Garry Crystal - Updated: 12 November 2014 | commentsComment
 
Verbal Agreements Legal Binding

Many people are not aware that verbal agreements are in many cases as legally binding as written contracts. Verbal contracts can be upheld by a court if someone decides to breach the agreement, although without written terms and conditions it may be difficult to prove.

Conditions of a Verbal Agreement

Under law there are two basic terms that constitute a binding agreement. The verbal agreement will be binding if there was an agreement on the services to be performed and an agreement was reached on remuneration for this service. This agreement can be reached by a verbal exchange in person, via telephone or via an email.

There are certain contracts and agreements that must be made in writing and these will include the sale of property, tenancy agreements, copyright transfer, and contracts for consumer credit. In some cases, verbal agreements will not be upheld in court, not because of the lack of a written agreement but because the terms of the verbal agreement were not clarified.

Written Agreements

For any agreement concerning an exchange of services it is a wise idea to have some form of contract or written statement. The contract or statement should include the terms and conditions of the agreement and is particularly helpful if a dispute between the parties occurs.

Complete Verbal Agreements

In order for a verbal agreement to be legally binding the agreement must have reached completeness. This means that all terms and conditions have been reached and agreed regarding services and terms of pay. Agreements will be incomplete when there are still further terms and conditions to be agreed. Agreements in principle will not usually be upheld in court and will not usually be considered complete verbal agreements.

Verbal Agreements and Disputes

If either party has decided to break a contract then the matter can be taken to the legal courts. In most cases the dispute may rest on the justification of the terms of the verbal agreement. There are a few ways that a judge will try and establish the terms of the agreement. These could include investigating what actually happened in practice. This can include the services that were actually undertaken and if any money whatsoever was paid for any services.

Enforcing a Verbal Agreement

Apart from taking the matter to court there are other ways to enforce a verbal agreement. If money is owed then the matter can be passed on to a collection agency to try to enforce the matter for you. The disgruntled party can also apply pressure themselves by sending letter, emails and making telephone calls to the person who is in breach of contract. Copies of all emails and letters should be kept in case the matter does reach the law courts.

Payment before Service

One way of avoiding this sort of dispute ever occurring may be to ask for some form of payment before supplying a service. Although the customer may not always agree to this it may be an option to consider. In some cases if a person is going to breach a contract and withhold payment then the odds are they may never have intended to pay for the service in the first place. In many cases though a customer may not like the idea of paying for a service until the job is completed for fear of non completion.

Threatening court action for breach of a verbal contract may not actually help the matter at all if one party intended not to carry through on the agreement. However the law does consider complete verbal agreements as Legally Binding and the matter can be brought to the law courts for a judge to make the final decision.

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@Railen - can the old lady vouch for him? The fact that she gave him her card and he was doing her shopping must be able to be proved and if he was only taking minimal amounts from her account which can be explained, then surely the court will see that he's not been taking advantage of the situation. He needs to get all the evidence he can to back himself up.
Kat - 12-Nov-14 @ 10:35 AM
My father is about to go to court for taking care of an old woman, over the course of a few years, my dad has done her shopping for her, and has agreed to be paid a certain amount per week. my father being kind hearted never took this full amount, knowing full well she could not afford it. however this agreement was made. Hop skip jump~ now facing court charges, Objectively speaking, my father feels very strongly against pleading guilty purely because he hates the idea of being proven guilty of something he did not do wrong. the old woman's family are saying that he has been stealing this money, and has not had the authority to do so. despite having been given the card and pin number and barely taking money out for himself. Because this was a casual trusted agreement, he even put his own money forwards to pay for petrol/gas and some of the food shopping himself, just to save himself a trip, or to save her some money. the evidence that suggests something has been done wrong, is based on a few transactions that are for himself, his agreed carers allowance. he has never taken the full amount, and has just done so for a family members birthday. everything here, is impossible to prove, why is this going to court, its dangerous to take this kind of investigation into a court, very dangerous, lets say hes innocent, there is no proof of either or, so then its down to the choice of the boffins making the decisions, its dangerous because of one simple thing. little old woman who is sick versus average Joe bloggs. You see how dangerous this is? no action should be taken outside of ending the agreement. it will be an absolute mockery of the justice system if this ends with my father being guilty, not because he is or isn't, but because there is literally no tangible evidence to support it. i will be see'ing how things go in court, looking through the evidence personally, and if this does end how i think it is going to end, it is a mockery of the phrase all law stands behind. Innocent until proven guilty. Doesn't matter about how the system works, why it works, and all the usual excuses. Clear right and wrong must be upholded, punishing someone without absolute certainty, is not right.
Railen - 11-Nov-14 @ 3:46 PM
@Lulu - if the estate agents sent the buyer your way, then you wouldn't have found that buyer if they hadn't, so I you owe the estate agents the selling fee. It might be that the contracts were automatically transferred with the business, and it would have been up to you to opt out. Given they have been marketing your house for over two years, and you have not done anything to stop them, and they sent the buyer and you obviously consented to this, you can't really imply that your house hasn't been up for sale with them. Matt.
MattK - 11-Nov-14 @ 2:54 PM
My property was on the market with an estate agents who is no longer operating.A new company took over business from existing customers who have been extremely useless over last 2 years.I have not signed or entered into"selling agreement" with the new esate agents / company.I have now received a cash offer from a client who initially contacted the new company / estate agents but has been dealing with me personally and with my solicitors.Can you advise if I would be liable to pay the new company / estate agents a "selling fee", although as previously advised I have not signed an agreement with them.Look forward to an immediate response, many thanks.
Lulu - 11-Nov-14 @ 12:30 PM
Three years back I got into a verbal agreement with a in law, my credit was bad so she bought a car for me the purchase was in her name I agreed to make the monthly payments and pay the insurance which I paid to her for the car, I have documented papers showing I did this. About a year and half later we had a argument which she stated it was her car, and I had to follow her rules. Keep in mind I paid the payment and insurance every month for it. After the spat me being prideful I parked it at the local grocery store and told her to come get it. Can I make her back up and pay all that I gave her for the car??
kay - 23-Aug-14 @ 4:22 AM
Recently on a gardening job I received a call from a media company offering me a 1/4 page in a magazine. After offering me there services they said the would email me a proof copy of the advert they designed and that if I needed to make changes I could. This was a Friday and they said it would be later that day or on the Monday. No money changed hands, and I didn't hear anything for a further two weeks, when I got a phone call from them again. I told them I hadn't received any correspondence from them and they said they would resend the email. I checked that night and there was nothing. The next day I received another call from the same guy and I said I still haven't received anything and again I gave him the email address that is for my business. That was two weeks ago approx and today I received a call from them again asking for payment. I said that I haven't received anything and they said they have sent the proofs on numerous occasions and they will send them again. I then told them that I had already taken some marketing with another company and didn't require there services as I hadn't received anything from them in over four weeks even though they said it would be only 24-48hrs. Tonight I have received an email from them stating either I pay or they will take legal action. Even with this email there are no proofs of the advert that they promised. Please help as this is my new business and I thought they could help even though it was a cold call. I also now don't trust them as I really wanted to have a professional design of my company website which I feel they haven't delivered on. I am a UK business.
thegardener - 7-Aug-14 @ 9:25 PM
I had a verbal agreement to make payments for utilizing the services of a van for work purposes with someone whom I had a signed leased Tennant agreement with; the person have subsequently decided not to renew Tennant agreement and have moved to a new location.The person left the van in the park stall which we initially shared and is stating that the verbal agreement should be still enforced.I do not wish to have any further business dealings with the person. How can I proceed? The van is leased by the person
Caribo - 3-Aug-14 @ 12:54 PM
i work for myself (self employed) painter/decorator. I was working painting the outside of a property when a neighbour to that property came over and asked me to give a quote to re-paint their property which I did. a price was agreed and it was left to me as to when I came to do the job. I rang and txt the customer to arrange a date and 5 days later got a reply by txt saying her ex husband was now going to do the work for free !...I had in the mean time turned down work as I considered my time was bookedhaving already verbally agreed to do the work stated !...do I have a claim for lost time or earnings against this person ?..this happens quite a lot to us self employed people, they agree for work to be done then at the last minute cancel leaving us with no time to find a new job for that week and already having turned jobs down as we are booked up..we need a soulution to this problem...please help !
bill - 3-Aug-14 @ 11:51 AM
Please scratch the name " Bolton ",which was a complete fail. Instead of Mr. Bolton, it should've read Jack Matlock,the ambassador to the USSR,who took part in the Malta summit. My abject apologies for my earlier mistake!
n/a - 1-Aug-14 @ 6:15 PM
The question is in regard to Ambassador Bolton's verbal agreement that NATO wouldn't expand any further East in exchange for USSR agreeing to the re-unification of Germany.Mr. Bolton has said that the subsequent expansion of NATO into Eastern Europe was clearly a violation of the agreement to which he was present & acting in an official capacity.Comments are easily found which deny the legality of the agreements --specifically --because these wereverbal. This contentious matter would seem capable of being cleared-up. What are the legal status of verbal contracts in International Law like the one in which Mr. Bolton was involved?
n/a - 1-Aug-14 @ 5:25 PM
I had a verbal agreement with my neighbor re buying their truck from them.We agreed on price - $500.00 and also agreed that I would be making payments on this vehicle. There was quite a bit of conversation between us re the vehicle but at no point was I under the impression that I would not be getting it. I drew up a contract of sale for this transaction and when my husband took it to her to sign this evening, three days after the initial conversation about buying it, he was told that it had been sold for $500.00 cash to another party.Had I of realized this was her intention, I would have drawn up the contract immediately.However, it was my understanding that we had a verbal agreement and it was binding and my getting the truck was a done deal.At no point did I tell her I specifically did not want the vehicle.She did mention that if I didn't take it, she would offer it to the person who bought it for cash anyway.When this was mentioned to me, I told her that I did want it and again discussed a downpayment on it and how much she wanted monthly.She told me to pay whatever I could afford.Is there anything I can do?
don'tlikebeingmucke - 21-Jul-14 @ 6:27 AM
Hello, ~15-years ago both my mother and myself purchased some Tennessee River front property and entered into a verbal agreement that each would pay for half the monthly payments and half of any upgrades, and if one passed (died) the land and all assets would go to the other with explicit agreement that if my mother passed I, her only son, but one of two children (I have a sister) would inherit her full share, the share being my mothers' upon her passing.We both have kept our word and had the land paid off in two years instead of the financed five, have had thousands of dollars invested each but equally into the land such as heavy rock placed along the long river bank to stem erosion, underground electrical line, and underground water-line.It is now ~15 years later, and my mother went to an attorney to have her "Will" and a "Living Trust" created, and prior to that I asked very kindly if she would remind the lawyer that we had a standing "verbal agreement that if she passed I would receive her full half-share."It is now 6-months later from that discussion and she is about to go final with the trust but alluded that she left out notifying the lawyer about the "verbal agreement" on purpose and all her assets upon her passing will be split 50/50 with my sister and myself.My sister is ok with this even knowing about the prior agreement that has stood but the trust is still not final.I asked if I could notify her lawyer and my mother said "No."I think I should anyway and file an injunction against the trust even before it goes final until we make sure her lawyer is properly aware.How do I secure my interests in this land better prior to the trust going final?As it stands, I would now only receive 50% of my mothers' half leaving me with 75% of the land and my sister 25%.There is other family land in my mothers' name but this one piece was/still a joint-venture between my mother and I.My sister and her also have one joint venture I am not part of but on a house in Ohio, with the same 50/50 wording in the living trust which will only cause my sister and I problems whenever my mother passes since it will make it hard to divide up what is going to whom.Please offer advice on how can I better secure my Joint-venture interest.
Will - 9-Jul-14 @ 8:56 PM
Hello, ~15-years ago both my mother and myself purchased some Tennessee River front property and entered into a verbal agreement that each would pay for half the monthly payments and half of any upgrades, and if one passed (died) the land and all assets would go to the other with explicit agreement that if my mother passed I, her only son, but one of two children (I have a sister) would inherit her full share, the share being my mothers' upon her passing.We both have kept our word and had the land paid off in two years instead of the financed five, have had thousands of dollars invested each but equally into the land such as heavy rock placed along the long river bank to stem erosion, underground electrical line, and underground water-line.It is now ~15 years later, and my mother went to an attorney to have her "Will" and a "Living Trust" created, and prior to that I asked very kindly if she would remind the lawyer that we had a standing "verbal agreement that if she passed I would receive her full half-share."It is now 6-months later from that discussion and she is about to go final with the trust but alluded that she left out notifying the lawyer about the "verbal agreement" on purpose and all her assets upon her passing will be split 50/50 with my sister and myself.My sister is ok with this even knowing about the prior agreement that has stood but the trust is still not final.I asked if I could notify her lawyer and my mother said "No."I think I should anyway and file an injunction against the trust even before it goes final until we make sure her lawyer is properly aware.How do I secure my interests in this land better prior to the trust going final?As it stands, I would now only receive 50% of my mothers' half leaving me with 75% of the land and my sister 25%.There is other family land in my mothers' name but this one piece was/still a joint-venture between my mother and I.My sister and her also have one joint venture I am not part of but on a house in Ohio, with the same 50/50 wording in the living trust which will only cause my sister and I problems whenever my mother passes since it will make it hard to divide up what is going to whom.Please offer advice on how can I better secure my Joint-venture interest.
Will - 9-Jul-14 @ 5:16 PM
Hello, ~15-years ago both my mother and myself purchased some Tennessee River front property and entered into a verbal agreement that each would pay for half the monthly payments and half of any upgrades, and if one passed (died) the land and all assets would go to the other with explicit agreement that if my mother passed I, her only son, but one of two children (I have a sister) would inherit her full share, the share being my mothers' upon her passing.We both have kept our word and had the land paid off in two years instead of the financed five, have had thousands of dollars invested each but equally into the land such as heavy rock placed along the long river bank to stem erosion, underground electrical line, and underground water-line.It is now ~15 years later, and my mother went to an attorney to have her "Will" and a "Living Trust" created, and prior to that I asked very kindly if she would remind the lawyer that we had a standing "verbal agreement that if she passed I would receive her full half-share."It is now 6-months later from that discussion and she is about to go final with the trust but alluded that she left out notifying the lawyer about the "verbal agreement" on purpose and all her assets upon her passing will be split 50/50 with my sister and myself.My sister is ok with this even knowing about the prior agreement that has stood but the trust is still not final.I asked if I could notify her lawyer and my mother said "No."I think I should anyway and file an injunction against the trust even before it goes final until we make sure her lawyer is properly aware.How do I secure my interests in this land better prior to the trust going final?As it stands, I would now only receive 50% of my mothers' half leaving me with 75% of the land and my sister 25%.There is other family land in my mothers' name but this one piece was/still a joint-venture between my mother and I.My sister and her also have one joint venture I am not part of but on a house in Ohio, with the same 50/50 wording in the living trust which will only cause my sister and I problems whenever my mother passes since it will make it hard to divide up what is going to whom.Please offer advice on how can I better secure my Joint-venture interest.
Will - 9-Jul-14 @ 2:19 PM
Sold part to client with verbal agreement once box was open that part could not be returned, they insited part be purchased and would take to dealer to have installed. they paid for and picked up part to take to a dealer for instillation.Dealer was unable to install due to lack of knowledge. Client wanted money back on part that was opened and partially programed. Being taken to court by cleint for full refund on part that is not covered once box is opened.Do I have a chance in small claims court?
Mech - 16-Jun-14 @ 8:31 PM
I would like to know how the question raised by groundhog was sorted out. My bank manager agreed verbally to transfer an interest only loan onto a repayment loan after 15 months when we took it out.We had borrowed to pay for building work. When it came to the transfer he demanded immediate repayment,with threats to close our business and sell our homes.His internal notes ,the omnsbudsman said, showed that he always intended to do this;although we were not aware and would'nt have taken the loan out if we had known.
Lord saltwood - 27-May-14 @ 4:48 PM
Would be nice to see the answers to these questions. Regards Julie
Ju - 8-Apr-14 @ 11:28 AM
I BOUGHT AN APARTMENT IN A NEW BUILD AND WAS TOLD BY THE SALES STAFF THE LIFT WOULD BE INSTALLED WHEN THE LAST APARTMENT WAS SOLD . WHEN THIS DIDN'T HAPPEN I SPOKE TO THE OTHER OWNERS AND 8 OUT OF 16 OR HALF THE OWNERS HAD BEEN TOLD THE SAME . THE LIFT SHAFT IS IN AND ALL THE WIRING AND IS CLEARLY SHOWN ON OUR LEASE . DO THE BUILDER'S HAVE TO LEGALLY UPHOLD THE VERBAL COMMUNICATION?
pinky - 3-Apr-14 @ 2:36 PM
Had a verbal aggrement to have some land for doing labour the owner has now decided to bill us for 6 years back rent even tho on his bill he as put in writing the labour has been done we now do not have the land but a bill what do we do.
fred - 2-Apr-14 @ 11:32 AM
My sister and aunty are joint executors of my dad's estate, there has been numerous disagreements and delays due to my sister arranging my dad to write a new will 2 months before his death. This will was never signed, also my dad had a large shareholdingigh Court for an order for specific performance in a family business which my sister was also a shareholder. My sister and dad took advice from their accountants on how my dad could retire without including me in discussions, my sister says she has minutes of the meetings. There were to be 3 payments made to my dad from the company as dividends but he only took 2 of these payments because he died. Also I did not see the unsigned will until my dad died. My sister wanted me to agree to unsigned will stating the company and business property to go to her whilst I took my dad's house and the cash was to be shared. Upon my dad's death my sister appointed will making company to handle my dad's estate without me, I tried to talk to her constantly and stated the will was unsigned and not valid. I found my dad's old will which stated my aunty and sister were executors and a fifty split between my sister and I. Everything was valued including 80% shares in the company, my sister wouldn't agree to the estate being split or agree to any negotiations, for her to have the business and me to have a monetary equivalent. After 5 months she has now threatened my aunty to take her to court as my sister has a verbal agreement with my dad to take my dad's shares. A lot of inheritance tax was paid out because of the value of shares, I wanted to know where this leaves me. The business accountants are handling the estate, where do I stand legally and what would the court say, please help I was told by the accountants I was entitled to half the shares now I'm being told no I'm not, please could you shed some light on this matter. Many thanks
Cheryl - 16-Feb-14 @ 8:25 PM
I was informed that I would not be charged for indirect contact between my son and his mother buy my legal representative, but received a large bill for the process, 8 months later. Her declaration that as it was court ordered it will not cost me anything, was made in front of my sister and a family friend. I have now received court paperwork due to having not paid the amount, and further costs applied. A senior partner in the firm has informed me that there is nothing in writing I must pay the full amount.
Anthony - 7-Feb-14 @ 12:16 PM
In February of this year, I entered into a verbal contract with Century Link to provide a special promotion they offered (both on line and via phone) for a fixed price for three years.Every month since then my bill from this company has been at least twice the agreed upon price.Every month, upon receipt of my bill, I called them and each time until two months ago, they agreed they needed to make billing adjustments to my account to reflect the special promotion price and to continue to pay the adjusted amount (which they provided me).Two months ago I was told there is nothing more they can do and the offering was off.Each phone call to the customer service number indicated the conversation was being recorded and when I challenged them to refer to the recordings I was told they no longer had them.I told them this was not acceptable, I have been keeping my end of the contract and they have not.I asked for their legal dept. and was told I could not speak with them....only my lawyer could.I then contacted a lawyer he said I definitely had a valid issue for breach of verbal contract, however today I received a denial letter stating my case was too time consuming for them and probably would cost me more in legal fees than I would recoup from the loss.I have documented each and every conversation I have had with this company, have a phone recording to support the promotion offered from one of the providers, and have photographs from the web-site offering.The web site does have a contact place for Ethics and Compliance with an e-mail address.I would appreciate some direction as to how to pro0ceed from here.Thank you
bognvly - 22-Nov-13 @ 10:17 PM
I recently found myself in debt to a debt collection agency due to an old unpaid speed fine, which unknown to my knowledge slowly accumulated over the recent years. I came to an agreement with Debt Collection Agency about repaying the debt, however, I was made redundant from my job therefore, I was unable to keep up with the payments. Further to this, the debt collection agency decided to send bailiffs to my property in reference to the debt and upon my explanation of the scenario, the bailiffs decided to portray some compassion and pass the debt back to the debt collection agency. Thereafter, I had a conversation with a lady from the debt collection agency, advising that as they have received the case back from the bailiffs, they will remove the bailiff fee of which she clarified this on several occasions, however, I have received numerous phone calls from the debt collection agency chasing their debt along with the bailiff fee. I keep reiterating to them that as the lady confirmed that the fee would be removed and the calls are being recorded, by law they are obligated to follow through. Please could you advise whether I am correct in this matter and what I should do next.
DRAMA - 14-Nov-13 @ 6:35 PM
I was promised 1 acre of land 15 yrs (of which I have resided since the agreement) ago by my mother and sister in return for assistance in the upkeep of their home and property. Recently (over the past few years) my sister has left my 74 year old mother to all of the chores in and around the home, I took it upon myself to defend my aging mother by reminding my sister of her obligations in their home and that she is sending my mother to an early grave through added work and stress. She has since told me that she will not keep her agreement (my mother however is keeping the agreement but they both need to sign the deed) on the land that I was promised. What are my options
me - 12-Nov-13 @ 1:21 PM
I am in the process of buying a house. I am not using a solicitor and prior to the sellers instructing a solicitor, the seller offered to vacate the property to allow me to store my furniture etc. The agreement was that she,(sole mortgagee) a longer with her husband would move their belongings into storage on Tuesday 29th Oct as the exchange of contracts on the property that I have sold was destine for Friday Nov 1st or at the latest some time in the following week. In light of this I offered the sum of £5000.00 as reassurance that the sale would go ahead. The money was paid Thursday 17th Oct. Following receiving the fund, the seller suggested that they would not be using a solicitor. I did suggest that as they had a mortgage it might not be possible to achieve the sale without a third party. I also requested they take an indemnity against the lack of building regs for the installation of a fixed stairs to the attic space. The seller's husband showed quite 'silly' behaviour at this request. He stamped out of the room. I then received a telephone call from the seller saying that they had changed their plans and would not be leaving until Friday 1st, that she had put the removal and storage company on hold. I felt a little annoyed and informed the seller that she was holding £5000.00 of my money based on the arrangement that they would allow me access to store furniture on Friday 1st Nov. On Thursday 31st I received a text saying that the washing machine had broken down, that she was stressed but would be out by 12 noon. Friday she rang to say that they would be out by 2 and that she would ring me to have a key. At around 3.50 I had to contact her solicitor as neither the seller or her husband were answering calls form either myself or my husband. As we were moving some of my belongings to my Mum's which is in the same street, we were aware that the house was empty and that they were not there. 15 mins later the seller rang to say that she had left her phone in the car and that her husband wasn't answering as he didn't recognise the numbers. She said that she would go straight down with a key, I remained at my property as I was very annoyed at this time. On handing the key to my husband she asked that when we were finished that I ring her to return the key. I did not do this as I feel that I should hold a key in light of almost all of my belongings are in the property and that they have not kept their word to date. Since the Monday, I have be constantly bombarded with telephone calls, one of which was quite frantic. The seller's solicitor had miss inform her that the funds to purchase the house were not available. She also now seems to regret moving out and is insinuating that I rushed them. I would like to reiterate that it was at her suggestion that they left the property. I spoke to her solicitor and requested that he reassure her and that she no longer contacts me, that I would prefer to deal with him. I informed him that I was unhappy w
FED UP - 7-Nov-13 @ 8:57 AM
My brother, mom and I made a verbal agreement last year. I bought a house 4 years ago. I am disabled. I needed a roof and other repairs. My mom was on disability also. We could not get refinanced because our income was to low for the amount of the loan. So, we asked my brother to put the house in his name and get the money needed for repairs. He said ok as long as I would make the payments. We all agreed. My mom died Aug. 18 2013. On Sunday Oct. 6th 2013 my brother put my house on the market to sell. He will not talk to me about it. I am not late or owe him. He is stealing my home. I have 10 family members as witnesses. Is this legal?
HURT - 9-Oct-13 @ 2:19 PM
I am wondering where i can find books on verbal contracts and actuall cases on them?
peace - 6-Sep-13 @ 4:04 PM
I have verbally entered a tenancy agreement with a owner of a house. He asked me for a 100 Dollar per two weeks and i accepted the offer and the contract was binding. I moved my family into the new home. After two weeks i wanted to pay him the tenant fee and he told me that 100 dollar for a night. He changed his mind again without me knowing.I witheld the payment because we did agree for 100 dollars per two weeks and not per night. What would be the best advice
Zhon Offmahn - 20-Jul-13 @ 8:29 AM
I gave my property keys to a letting agent on 31st October 2012, so that they could progress with advertising property for tenants as I was relocating to Australia temporarily.Some work was required to fix a spa pump, which I initiated and arranged for the engineer to liaise with the letting agent for repairs to take place. Last week (June 2013) I was advised by the letting agent that the tenants were unable to use the spa as work was incomplete.I contacted the repair company and they informed me that they had informed the letting agent the work was incomplete on the day following the visit to the property as they had the keys in order to be able to re-arrange a further time to complete the work, but the letting agent did not advise me of the situation, nor did the engineer directly, of this situation.I left UK on 20th January 2013 and was still resident in the UK to have been liaised with to have rectified the problem. I did not sign a contract with the letting agent until 4/12/12. Please could you advise if the Letting Agent retained responsibility for liaising with me during the period from 1st November when they had the keys/access to my property, even if they did not initiate the work to be completed?.Is there any legislation or expectations of responsibility during this period and subsequently, as they are refusing to be involved with any further instructions to monitor repair of the spa, despite us paying them for a full management of the property, your response would be appreciated, kind regards, jackie
Jax - 13-Jun-13 @ 3:41 AM
Hi. Saw a motorcycle on eBay, got in touch with the seller, agreed on a price, verbally agreed the full price and that I would pay cash on collection, I asked if he wanted a deposit he said no just Payment in full on collection, day before I was due to drive 200 miles to collect he rang and advised he had sold it to someone else, is there anything I can do.
Ley2308 - 24-May-13 @ 12:58 PM
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    Hi, I was offered a job internally and have email proof of job offer was subject to medical which was passed, worked my notice. While on annual…
    11 November 2014
  • Railen
    Re: The Law & Verbal Agreements
    My father is about to go to court for taking care of an old woman, over the course of a few years, my dad has done her…
    11 November 2014
  • MattK
    Re: The Law & Verbal Agreements
    @Lulu - if the estate agents sent the buyer your way, then you wouldn't have found that buyer if they hadn't, so I you owe the…
    11 November 2014
  • Lulu
    Re: The Law & Verbal Agreements
    My property was on the market with an estate agents who is no longer operating. A new company took over business from existing…
    11 November 2014
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